Epic Inpatient Orders Analyst

Company Name:
Boston Services LLC
Work with other application implementation teams to identify ways the applications support workflows and configure the EpicCare I/P module accordingly
Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use
Develop product content (build all necessary codes/databases/rules/functions) for each implementation
Prioritize and implement system change requests; coordinate software updates and changes with end-users
Ensure test scripts are created, reviewed and updated to reflect proposed workflow solutions
Collaborate effectively with Epic personnel using Sherlock or other appropriate tools
Review software, analyze business operations and collaborate with colleagues, Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization's and physician's practice needs
Assume responsibility for developing and documenting internal procedures used in conjunction with Epic applications; play an integral role in supporting the Hospital MD Adoption and Engagement Strategy (i.e., train, support and optimize clinical, financial & practice management solutions)
Thoroughly review and test each new release and enhancement; perform system configuration and database setup according to practice/software requirements
Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis
Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures
Participate in user meetings, in-services and internal team meetings; Provide subject-matter-expert knowledge transfer to colleagues
Remain current on Epic technologies and obtain certification in Epic applications as warranted
Minimum Requirements
Bachelor's Degree strongly preferred; experience may be considered in lieu of education requirement
Driven to expand on current healthcare IT knowledge and expertise
Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused
Superior oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships
Expert level proficiency with MS Office, including: Project, Excel, Visio and PowerPoint
Ability to contribute to meetings, prioritize issues, resolve conflicts, manage project plan and communicate with all levels of the organization
Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function
Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts
Ability to conduct detailed assessment of current state workflows & develop efficient future state workflows
Desired Qualifications
Current Epic Certification in Inpatient Orders Required.
3+ years working in a healthcare environment with physicians, surgeons and clinical staff
Prior experience implementing, teaching and supporting clinical users with new applications and/or Epic systems in an ambulatory or hospital environment is optimal
Cross-application integration experience is highly desired
Assessment and change management/transformation experience preferred

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